Nordic Technical Customer Service Advisor, Garmin
Are you technically skilled and can you provide excellent service on the phone? Sitel has started an exciting cooperation with Garmin to support their Nordic market!
Are you looking for a job of 6 month up to a year? Are you technically skilled and can you provide excellent service on the phone? Sitel has started an exciting cooperation with Garmin to support their Nordic market and thus searching for customer service advisors who speaks either one of the Nordic languages – Danish, Finnish, Swedish, Norwegian and English. Garmin is known as a leading worldwide provider of navigation and are committed to making superior products for automotive, outdoor, and fitness markets that are an essential part of the lives of Garmin's customers. As a customer service advisor it will be your responsibility to provide technical support on Garmin's products and make sure that the technical challenges of the customers are handled efficiently and with a smile. Garmin's products are known for their quality and imminent design and this has to be reflected in the communication with the customers. As an agent in customer service, you will have to comply with the standards and the code of conduct of both Garmin and Sitel. To complement the quality of the products we have to ensure that the service accompanied live up to the highest possible standards..
To complement the quality of the products we have to ensure the service accompanied live up to the highest possible standards. The perfect match:
I have previously worked in a contact center or within customer service – and I loved it.
My communicative skills are second to none and I speak either Danish, Finnish, Swedish or Norwegian and are fluent in English.
I enjoy all aspects of customer service. No matter if it's answering questions or dealing with complaints.
I have an interest in technical solutions and I am intrigued by Garmin's innovative world of gadgets.
Every day I strive to be the best and I do my utmost in all aspects of my work.
Working hours and salary
Working hours are between 09:00-17:00 from monday to friday. The Finnish line is open fra 07:00-17:00 due to the timedifference.
Salary according to qualifications
We are looking to fill the position as soon as possible and will invite the best candidates for interviews in the very near future. So don't hesitate to apply if you feel that this ad sums up your character and your ambitions. Start is 2nd of May 2016.
At Sitel we believe that our staff is our most important asset. This means that we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are health insurance, great pension scheme, daily organic fruit, a nice open working station, and a great social environment. Here is an atmosphere of joy, pace and ambitions and we often have social events, contests and other fun activities to give everyday life a zing. We take care of you, your progress, and make sure that you have the right conditions to deliver the best results. And subsequently, we expect that you give it your best at all times. The workplace is Sitel's office in Copenhagen.
To apply for the position: